eSIM在未激活使用前支持全额退款，以下是退款条件与完整流程说明。
Our support team will respond within 1 hour during working hours to help solve your travel network issues.
Complete buying guide from plan selection to payment
Purchase Issues · 3 minCommon causes and solutions for eSIM installation failure
Installation Issues · 5 minHow to activate and use eSIM network after arriving at your destination
Activation Issues · 4 minWhat internet options are available if your phone is not eSIM-compatible
Device Issues · 4 min